The Metrocare Way

Our focus is on providing quality care with compassion, professionalism and dignity

Metrocare Health Services is a Toronto-based home care and health care services agency, servicing private homes, retirement residences and long-term care facilities for over 15 years.

We understand that taking care of your loved ones is no easy task. The demands, rigors and difficulties alone can easily become an overwhelming 24-hour responsibility: with medical appointments, activities of daily living, a care plan and simple companionship.

Let us be your partner in care, giving you peace of mind knowing that your loved ones are being taken care of by qualified professionals, living an independent, happy, and improved quality of life.

Features

  • Your Partner In Care

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    Don’t just think of us as an agency, but instead as your partner in the care process. We don’t just work for you, but with you to provide the quality care that meets your individual needs or situation.

  • 24/7 Availability

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    Whether its morning, daytime or overnight, our staff are here for you any time of the day!

  • Certified Caregivers

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    Unlike other private sitters, all of our caregivers are certified, qualified and experienced in elderly care and special needs. You can be sure that you’re in very capable hands.

  • Comprehensive Screening

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    Our staff are screened regularly with Police checks, medical checks, etc. to provide you with peace of mind, as your safety is one of our top priorities.

  • Insurance

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    Our staff has liability insurance and Workplace Safety Insurance Board (WSIB) coverage.

  • Assessment & Care Plan

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    Are you unsure of what type of care is needed and the duration needed? Don’t worry, we’re here to help! One of our case managers will perform a care assessment beforehand to determine what kind of care is needed and how often.

  • Ongoing Quality Controls

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    To maintain a high level of service throughout the duration of our relationship, Metrocare makes regular client checkups to track changes in status and quality of care.

  • Keep Informed

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    We will provide you with regular status updates while you are under our care.

  • Continuity, Consistency, Collaboration and Reliability

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    These are our four values to provide our clients with continuing support, consistent care and reliable service in collaboration with you.